Privacy Policy

General Information

The protection of your personal data is very important to us. This Privacy Policy explains what personal data we collect when you visit our website ravelle.com, how we use it, and what rights you have as a data subject.
Your data is processed in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR) of the European Union.

Collection and Use of Personal Data

We collect and process personal data only if this is permitted by law or if you have given your explicit consent. This includes, among other things:

  • Name, address, email address, telephone number (e.g. when making a purchase or using the contact form)

  • Payment information (for orders)

  • IP address, browser type, operating system (automatically collected when visiting the website)

  • Website usage behavior (e.g. via cookies)

Purpose of Data Processing

Your data is processed for the following purposes:

  • To fulfill and process your order

  • To communicate with you

  • To improve our website and user experience

  • For fraud prevention and legal compliance

  • For marketing purposes, if you have consented to this

Disclosure to Third Parties

We do not share your data with third parties except:

  • For contract fulfillment (e.g. to payment service providers or shipping companies)

  • To comply with legal obligations

  • When you have explicitly consented

Your Rights

You have the right at any time to:

  • Obtain information about your stored data

  • Correct inaccurate data

  • Request deletion of your data (unless there is a legal obligation to retain it)

  • Restrict processing

  • Object to data processing

  • Data portability

  • File a complaint with the relevant data protection authority

Cookies & Tracking Technologies

We use cookies to enable certain functions of our website and to analyze user behavior. You can opt out of the use of cookies via your browser settings or our cookie banner.

Data Security

We implement technical and organizational measures to protect your data against loss, destruction, unauthorized access, alteration, or disclosure by unauthorized persons.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to comply with legal requirements or to reflect changes in our services.

Free shipping

Tell your customers about your shipping offer.

Customer service

Tell your customers how they can reach you.

Refer a friend

Tell your customers about your promotional offers.

Secure payment

Tel your customers about your payment methods.